04-17-2017
03:42 PM
04-17-2017
03:42 PM
In February in enrolled in the A-List promotion to obtain A-List status provided i flew 3 round trips before the end of April this year. I completed the 3 round trips by the end of February but have had no change to my status even though i have already had 12 R/T flights YTD. I have not been able to reach anyone to discuss this at SW but have been given multiple phone numbers by SW representatives. It is a bit frustrating as a loyal customer. Has anyone else encountered this or know of a solution?
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