05-04-2017
03:38 PM
05-04-2017
03:38 PM
In the past four years I have probably lost over $400 due to the fact SWA makes it difficult to track past flight credits. I travel a fair amount of three key airlines. I'm supposed to write down and track past flights to keep track of dollar amounts. I just hung up with agent and she had to use my credit card to take a look back. Discovered three past ticket credits that we past a year old so useless . They sure hope you don't remember. Sad
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