Southwest Airlines Community

Sorry, Hotels allow ESAs. They are covered by the Fair Housing Act (FHA), which oversees hotel lodging. Just saying... ... View more

If you read all the posts accusing people of faking their disabilities....you can see how little compassion and understanding these travelers have for disabled people. Most people will not help disabled people...trust me I know as I am disabled.  I look young for my age and my disability is hidden people leer at me and resent the fact that I am “ faking it” to get on before them I am simply a useless eater taking their precious place in line...their special desired seat. I would trade my disability for a spot in that long line ANYDAY because I am dealing with my disability every day all day and every night all night not just 20 minutes waiting for a flight now and then. Just remember we are all going in the same direction we are All moving toward diminished capacity and then in the end death. Your turn is coming.  ... View more

@scstev wrote: Same happened to me, most recently a few days ago.  I didn't have a bad position, because I happened to check in manually when I opened the app, about 24 hours early.  However, I did receive an email today from Southwest acknowledging the problem and offering a credit to RR account for 1500 miles.   I will note that I think this problem has been off and on for at least a few months, because I have noticed that sometimes I get a notice that I've been automatically checked in and here's your boarding # and sometimes I get nothing, or even a notice that's it's 24 hours in advance and time to check in!   I mentioned it at least two months ago to an agent, who didn't have anything to say.  So I'm glad the sent the email, surprised actually, but I'm not sure they realize the full extent of the problem yet. 1500 miles credit !!! Just like give you $24 (1500 x $0.016) SW is so cheap!!! ... View more

@chgoflyer wrote: According to Southwest, it's now "fixed," but the fix won't be in effect until sometime tomorrow afternoon. Your guess is as good as mine as to what that means. I am surprised the lawyers do not smell this case !!! To me it is more like you bought a "defect" product and the seller does not care. ... View more

Check your email to see the pathetic excuse of an explanation and "apology".  Southwest Airlines -  YOU SHOULD BE ASHAMED OF YOURSELF.   ... View more