11-23-2020
01:59 PM
1 Love
@gretch0628 Am I being unreasonable? In a word, YES! I work all year, mostly into Nov and Dec before the points for my companion finally reach the jackpot. And we are taking many flights, not the other promotions. You get on one flight and you have that luxury for months? I will admit, it's not during the best of times, but it's there. So I can attest you won't get much tread on this one even from the skeptical SWA travelers.
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We're so sorry for letting you down, @Jockey1967. As a peer-to-peer support forum, we aren't equipped to assist you here, but we encourage you to reach out specifically to Customer Relations by phone at 1-855-234-4654 or on Facebook or Twitter @SouthwestAir. Thank you.
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