Overall I am a net promoter of Southwest and they have a large majority of my flying business both for work and personal travel. However, the one spot that frustrates me compared to other online booking experiences is having profiles that make it easier to book for my entire family. I fly with my wife and kids and it is really frustrating to enter their data, look up their rapid rewards account, and do this each time I need to fly. Is there any way we can get it that you can add people you fly with to your profile and then select them when booking?
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