Absolutely outrageous!!!! I purchase early bird check in, went to check in on line on the last leg of my trip, and site says my itinerary is ineligeble for early check in!!! Called the "customer service" number, and as I write this, I have been on hold for over 50 minutes!!!!! If they ever answer, it will be too late to check in early and get a decent group number. I am so mad at this airline, I think I'm now done with Southwest!!!! What reason could there possibly be for being on hold for an hour or more????
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