06-07-2017
10:19 AM
Then they need to be more specific in explaining that detail. It's a slimy way to conduct business
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06-07-2017
10:09 AM
06-07-2017
10:09 AM
I am extremely frustrated with Southwest and Chase!!! I purposely paid for my kids' college tuition using my SW card in order to earn enough points to get the Companion Pass. I DID IT! In the 12 month span of 2016 I had over 110,000 points. Chase apparently does not post the transactions until the 1st of the following month, so the December tuition payments I made did not post unitl January 1st so now I am being denied my Companion Pass. All anyone has to do is look at my transaction history to see that I did indeed spend enought to earn the 110,000 points!!! I cannot believe that they will not honor the Companion Pass after I specifically spent enough to get it.
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