06-24-2017
01:41 PM
Yesterday I made a booking and payed through Paypal. After the payment the following error message appeared on the southwest website: An error has occurred. Please visit southwest.com or southwest.com booking for more help. If this issue persists, please call 1-800-I-FLY-SWA (1-800-435-9792). Reference code: 999999999 I checked my paypal account, and the payment is pending. However, I received a confirmation e-mail and the trip is also listed in My Trips on my Southwest profile. (I also have a confirmation number) What should I do now? I'm from Europe so I can't just call customer service ($1 per minute) I would really appreciate any help on this matter.
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