I recently took Southwest round trip from Oakland to San Jose del Cabo and had the same flight attendant, Ester Pickens, on both flights. Not only does her personality light up a room, but she displayed great professionalism. A true asset to you Company!! Over my career I have traveled hundreds of thousands of miles and come in contact with a lot of airline personell. Both good and bad experiences. In recent years more bad than good. However, Esther deserves to be recognized as one of the best. Barry Ogilby
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