08-04-2017
05:51 PM
08-04-2017
05:51 PM
I discovered this policy today. Older travel funds shortened the expiration date on additional funds used to purchase travel by about 4.5 months. Southwest is unapologetic. While the policy does appear to be stated on the booking page ("The new reservation inherits the earliest expiration date from any funds applied"), there is no good reason for this policy, other than Southwest's own inability or refusal to figure out, from a technical point, how to segreate the older travel credit from "newer" travel credit.
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