We value your feedback.
Tell us about your experience.
What was the purpose of your visit to the Southwest Airlines Community?
Looking for support or help
Looking for a question I can answer or a topic I can participate in
Looking for information to help me make a purchase decision
Looking for information to help me use a product or service
Other
Were you able to find what you were looking for?
Yes
No
If your visit had not been successful, what would you have done next?
Contact customer service
Visit your store
Visit another website
Come back later
Other
Since you didn’t find what you were looking for, what are you going to do next?
Contact customer service
Visit your store
Visit another website
Come back later
Other
As a result of your visit to the community, do you intend to purchase a product from Southwest Airlines?
Yes, online
No
How would you rate your overall experience on Southwest Airlines Community?
Very unsatisfied
Not satisfied
Ok
Satisfied
Very satisfied
Based on your experience in the community, how likely are you to recommend Southwest Airlines to a friend or colleague?
Very unlikely
Very likely
0
1
2
3
4
5
6
7
8
9
10
Do you have any other feedback you want to share?
You may express your thoughts in 500 characters
