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Southwest Airlines Community

MAX Flight Schedule Revision: An Update From SVP and Chief Marketing Officer Ryan Green


Southwest Airlines continues to await guidance from Boeing and the Federal Aviation Administration (FAA) on the impending 737 MAX software enhancements and training requirements. We are encouraged by the reported progress and proposed path forward for returning the aircraft to service, and we remain confident that, once certified by the FAA, the enhancements will support the safe operation of the MAX.


We previously revised our flight schedule by removing the MAX through Sept. 2 to offer reliability to our operation and stability for our Customers during the busy summer travel months. With the timing of the MAX’s return-to-service still uncertain, we are again revising our plans to remove the MAX from our schedule through Oct. 1.


By proactively removing the MAX from scheduled service, we can reduce last-minute flight cancellations and unexpected disruptions to our Customers’ travel plans. The limited number of Customers who have already booked their travel and will be affected by our amended schedule are being notified of their re-accommodated travel according to our flexible accommodation procedures.


The revision will proactively remove roughly 150 daily flights from our schedule out of our total peak-day schedule of more than 4,000 daily flights. We offer our apologies to our Customers impacted by this change, and we thank them for their continued patience.