Putting our Hearts in Action

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Today and every day at Southwest Airlines, we focus on giving the world Heart. And in these unprecedented times, that might just be more important than ever. While Teams at Southwest are hard at work supporting our Employees and Customers in the wake of the coronavirus, we remain committed to the communities where we live and work. Responding in times of disaster is one of the many ways we live out our People-first culture. We’re dedicated to supporting organizations on the front line during this challenging time as they work tirelessly to help our communities across the country.

Southwest has been actively supporting communities impacted by the coronavirus. We have reached out to FEMA, our disaster response partners, and our Medical Transportation Grant Program (MTGP) hospitals to offer complimentary cargo transport to support their important work. Qualified 501(c)(3) nonprofit organizations can now inquire directly with Charters and Cargo about COVID-19 relief related shipping opportunities at swacargo.com. In addition, we are providing our MTGP hospitals flexibility to use their donated tickets to transport medical professionals around the country.

To kick off National Volunteer Month throughout April, Southwest Employees will rally to support our communities and serve others in need.  Inspired by the stories of our fellow Employees making a difference, we invited our Southwest Family to put their Heart in Action through a nationwide virtual volunteerism effort because social distancing shouldn’t keep us from being neighbors. While this current crisis limits in-person volunteer opportunities, there are still ways we can put our Heart in Action to support our family, friends, neighbors, and communities as we navigate through these extraordinary times. Because at Southwest, we believe community is more than a place –it's at the Heart of what brings us together.