SWA Launches New Cargo Web Site
Southwest Airlines celebrates the launch of our new Cargo web site at www.swacargo.com. Just like the award-winning southwest.com, the Cargo web site offers easy, one-click navigation and real-time flight status, along with shipment tracking.
“In addition to excellent ontime performance, our goal at Southwest Cargo is excellent Customer Service,” said Senior Director Cargo Matt Buckley. “The re-launch of our web site gives our Customers even more ways to make shipping with Southwest Airlines easy, convenient, and hassle-free.”
The re-launch of www.swacargo.com is another step in a long line of technology enhancements Southwest Airlines Cargo is implementing to improve Customer Service. In the future, Southwest Airlines Cargo will add AdvancedCargo Suite from Lufthansa Systems. The system will help us optimize our air cargo booking, handling, and accounting processes, thus enhancing Customer Service. Shippers will be able to pre-book their Cargo shipments online much like Customers do an airline seat at southwest.com. Eventually, the AdvancedCargo Suite will have enhanced online tracking capabilities via web, PDA, and cell phone. The new tracking capabilities will aid Shippers who have time-sensitive shipments by providing more accurate status updates.
Providing more than 150 million pounds of available cargo lift per month, Southwest Airline Cargo is recognized as an industry leader, winning numerous awards for ontime performance, value, Customer Service, and communication.
For more information, visit: www.swacargo.com
