As you may now know, Southwest bucked the in-flight WiFi trend when it chose Row 44’s satellite solution over the air-to-ground service selected by several of our competitors. Choosing this cutting-edge technology meant a delay in installation but, in doing so, we are in complete control over the Customer Experience and able to provide a robust service at a great value.
Today, we are pleased to announce that we are officially in the process of installing WiFi on our fleet! As of this post, we have 13 activated aircraft and we are adding more aircraft every week. By the end of this year, we plan to have more than 60 WiFi planes crisscrossing the Southwest system!
We will have more exciting WiFi announcements coming in the fourth quarter including pricing and the unveiling of a newly designed portal that all WiFi Customers will be able to access free of charge