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Southwest Airlines Community

Cannot add mobile pass to apple wallet

cbeghein
Explorer C

I have done this successfully many times but now I am suddenly unable to add my boarding pass to my wallet. I restarted the apps, restared my phone, deleted old passes, and yet it stopped working. I press "add to wallet" and I get no warning so it looks like it went through, but when I go to my wallet, the pass is not there.

Any idea of what is going on?

1 REPLY 1

Re: Cannot add mobile pass to apple wallet

SamyJ808
Explorer C

You might need to update software. And try again.