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Southwest Airlines Community

Lost luggage

Mrkennedy80
New Arrival

Hello everyone,I had my luggage lost with a gun and bullets inside my luggage with other things.I wanna know who to talk with or speak to.I don’t want no one to get hurt,harm or anything domestic.it’s an horrible feeling going thru this.

2 REPLIES 2

Re: Lost luggage

TheMiddleSeat
Top Contributor
Solution

Did you file a lost baggage claim with Southwest? 

That's the process for dealing with a lost bag, with or without a firearm. 

 

https://www.southwest.com/faq/lost-damaged-baggage

 

--TheMiddleSeat

Re: Lost luggage

parpitt1
Active Member

I hope you spoke to onsite SWA staff at your destination and at a minimum have your baggage claim tickets# and the names of the SWA personnel you spoke with. I would also recommend sending this information along with details on your firearm and ammunition in email directly to Southwest and cc the TSA.

Firearms stolen or floating around in limbo is Serious business and from a liability perspective you want all bases covered. 

Hope you recover your property soon!