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Southwest Airlines Community

SW App

blsinmd
Adventurer B

Hey...anyone have an update on the mobile app?  Mine keeps crashing, says there is a bug.  I've tried uninstalling and reinstalling several times.  Any direction? 

 

Thanks!

3 REPLIES 3

Re: SW App

bec102896
Aviator A

What kind of phone are you using? Any screenshots of the error? Is your phone software up to date? 

i have used the app all morning without issue 

Re: SW App

blsinmd
Adventurer B

Hmm 🤔 I'm using a Samsung Galaxy 21. When I open the app it constantly flashes and never opens fully.  The other day my phone said there was a bug in the app and blamed it on the SW app.  I do believe my is up to date, updates were completed last week.

Re: SW App

blsinmd
Adventurer B

It's working now.  I deleted the app.  Restarted my phone then reinstalled the app.  I see someone else posted about the app malfunctioning.  Hopefully that does it.  🤞