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Just a quick shout out to share my positive experience on my last 2 trips back into BWI at baggage claim.
I was able to collect my bags in about 20 minutes twice over the last 2 weeks. This is a great improvement! I am hopeful this will be the standard rather than the exception moving forward. Hoping others have seen an improvement as well.
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Interesting as that is the one station that repeatedly gets called out for being slow. Hopefully this is a permanent improvement. Thanks for the report.
--TheMiddleSeat