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Bought Wifi but now can’t access entertainment

Philg
New Arrival

While in the air I bought Wi-Fi to get some work done...I use a laptop and Chrome. After a while I wanted to return to the entertainment webpage so I could watch some TV or a movie. However, I couldn't get back to the entertainment page getconnected.southwestwifi.com...I kept getting redirected to southwest.com/wifi/. I tried clearing cache, etc. but no matter what I did I couldn't get back to the entertainment page. Ideas?

4 REPLIES 4

Re: Bought Wifi but now can’t access entertainment

dfwskier
Top Contributor

If you were not on a chromebook, you could have tried a different browser. 

Re: Bought Wifi but now can’t access entertainment

elijahbrantley
Rising Star

You can always just try southwestWiFi.com and leave if the get connected part. 

I suspect that the issue is with the browser, but just a thought. 

Let the Twitter team know if your troubles; I'm sure they would like to help. 

-A List Preferred, Companion Pass holder, Community Champion.

Re: Bought Wifi but now can’t access entertainment

scottpage44
New Arrival

Same issue here. Doesn't matter if I use different browser or incognito mode, redirects back to and explanation of features that should be available but no actual way to watch something.

Re: Bought Wifi but now can’t access entertainment

Daniel85
New Arrival

@scottpage44 wrote:

Same issue here. Doesn't matter if I use different browser or incognito mode, redirects back to and explanation of features that should be available but no actual way to watch something.


Please visit below article.

https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a...