@rubyredvette wrote:
Diane on Flight # 5043 was Great. She made sure my wife got back to her seat during some turbulence and made her feel very comfortable and cared that she was safe.
Great story!
Would return a kind favor for Diane. As this forum is customer-to-customer, your compliment may not reach her department. Would you forward your comments directly to SW Customer Relations:
https://support.southwest.com/helpcenter/s/email-us
Click on "Compliment", "Inflight Experience"
This should help ensure your letter gets processed. Thanks for sharing it though. LUV hearing positive stories from my fellow travelers.
