@Archer1507 wrote:
So I booked a flight as a guest however I never received an email receipt containing the Conformation number; I'm assuming I typed in my email wrong. I now have an account but have no way of accessing that flight without the conformation number; what's my best course of action?
Hello! Try checking your credit card statement for the six-digit confirmation number (my bank shows a 13-digit "ticket number" which is separate but it may be possible your bank shows the 6-digit version needed).
If you don't see the confirmation number, I would contact SW Customer Service for help:
For SW's phone number, go here:
https://support.southwest.com/helpcenter/s/article/booking-travel-online
Click on "Need More Assistance" and call the main phone number displayed or request a call back.
Customer Service should be able look up your booking and confirmation number via an alternative method, likely by verifying your name and the credit card number used.
Travel Tip Going Forward: Always save to PDF, take a screenshot, or do a hard copy print of the confirmation page with the confirmation number for any type of travel reservation which includes flights, hotels, parking, rentals and ground service providers. I've had no failed email deliveries with my travel reservations to date but had one instance where the email wasn't received until 2 hours following the booking.
