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Companion Pass Congrats Screen No Longer in Account

gvp_az
Explorer C

I completed the requirements for the Companion Pass promotion from March 2024. After I completed the 2nd flight, my RR account showed a congratulations screen saying that I had earned the Promotional Companion Pass valid August 5-October 2, 2024. It also said I would receive an email with more information, but I never did. Now if I go to the RR promotions page in my account, this congratulations screen is no longer there. Has this happened to anyone else or does anyone know why this is?

3 REPLIES 3

Re: Companion Pass Congrats Screen No Longer in Account

Flayhay
Explorer C

Same thing has happened to me. Thankfully I took a screenshot or else I’d think I was losing it. It was in my account, as you described, on May 11 and when I went to look today, gone.

Re: Companion Pass Congrats Screen No Longer in Account

dfwskier
Aviator A
Solution

SW will communicate with you in early August just about the time your new CP is activated

Re: Companion Pass Congrats Screen No Longer in Account

gvp_az
Explorer C

Thanks. I also took a screenshot of it when it was there, just in case. Hopefully on Aug 5, I'll see the link to add my companion.