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Unable to open website on my computer

vkboykin
Explorer C

I have been unable to open my Southwest website for over a year on my computer.  I can open it on my phone without issue.  Can someone provide some assistance on how I can fix this?  I prefer to use my computer when looking for and booking flights,

 

3 REPLIES 3

Re: Unable to open website on my computer

bec102896
Aviator A

Is there an error message? 

what type of browser are you using? 

Re: Unable to open website on my computer

dfwskier
Aviator A

On one of my computers my AVG AV blocks my Chrome browser from opening southwest.com. Different browsers work fine.

 

On Chrome, I use an alternate SW website to get in: iflyswa.com

 

 

Re: Unable to open website on my computer

kaycross
Explorer C

Sounds frustrating! There are a few things to try to get Southwest working on your computer. First, restart your computer - sometimes that clears up little glitches. If that doesn't work, try opening Southwest with a different internet browser, like Firefox or Edge, instead of the one you normally use. Another option is to clear your browser's cache, which is basically its short-term memory. If none of those work, it might be something more complex, but at least you've tried some easy fixes first! Good luck!