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Where to look for the luggage?

Gabbysz86
New Arrival

My sons flight got cancelled after being delayed for 6 hours. He was supposed to fly out of Chicago to Dallas. Where do I search for his bag ? Chicago airport or Dallas airport ? 

3 REPLIES 3

Re: Where to look for the luggage?

dfwskier
Top Contributor

Chicago

Re: Where to look for the luggage?

SWAnotherWokeCo
Active Member

We were told by SW that our luggage would stay on the cancelled flight (No one is available to unload the luggage) and may take off to another destination in the morning. So it is possible that your luggage goes to wherever the plane is scheduled to go next.

 

However, as we are finding out, SW personnel are pretty much making things up at this time.

 

Good luck, it has been 3 days and we are still waiting to hear some news on our missing baggage.

Re: Where to look for the luggage?

Gabbysz86
New Arrival

I filed the claim with sw for missing bag and it was delivered tot he door few days ago 

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