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Background check

evenatycar
New Arrival

So I applied for Operations Agent for LAX I received a contingent offer right after my face to face interview same day on 10/25 next day I received an email for drug test 10/26 I haven't heard from anybody since then do I suppose to receive an email from the background team to start my background process ? Im just concerned cause it's been a month and haven't heard anything

12 REPLIES 12

Re: Background check

Dedezoe97
Active Member

I believe you should receive both of the emails one after the others. You have to be patience as well. Mine took a month and couple of days. Still i dont have a start date yet

Re: Background check

evenatycar
New Arrival

I received the one to do the drug test but not for fingerprints

Re: Background check

TNuts
Active Member

Did your email for the drug test have a link on where to go and set up an appointment to get that taken care of? I also received an another email on getting an appointment set up for my finger prints.  If not you should email your recruiter back and ask them to resend.

Re: Background check

evenatycar
New Arrival

Yes I did receive the email to do drug test but never got one to do fingerprint

Re: Background check

DebD1
Active Member

I received the one for fingerprints and still have not received one for drug testing.

Re: Background check

evenatycar
New Arrival

I did my drug test already but never got an email to do my fingerprints or from the background team to start the background process

Re: Background check

Dedezoe97
Active Member

You ahould contact your recruiter 

Re: Background check

williamh
Employee
Employee

Hi evenatycar. I'm sorry to hear that! It looks like Tina, one of our Coordinators, emailed you earlier today (December 6) to schedule the fingerprint appointment. Thanks so much for your patience!



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William
Moderator
Southwest Careers

Re: Background check

evenatycar
New Arrival

Yes she did thank you so much