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Southwest Airlines Community

Flying with my rollator

New Arrival

I am flying for the first time with a rollator. I used to  use a cane but need the rollator for most of the time. Can I take it through the airport and onto the plane? How does this work? I do not have a bag or anything to put it in if it has to be gate checked.


Thank You



Re: Flying with my rollator

Retired Community Manager

Hi @JoyceW,


You can check your rollator at the gate, and let the Customer Service Agent know that you will need it when you get off the plane. Our Ground Operations Agents will make sure to bring it up to the jet bridge along with strollers and other gate checked items, so you will have it as soon as you step off the plane.