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Inquiring about transferring a credit for a reservation that had to be canceled because traveler is ill. Unfortunately, he will never be able to use the credit.
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Do you know what type of fare it was? If it was an I wanna get away plus or higher the credit can be transferred to another rapid reward member at no charge; If it is an I wanna get away, the easiest way to transfer it is to purchase an I wanna get away plus fare for the same amount using the credit, the cancel the reservation now making it a transferrable credit.
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@bballflyer wrote:
Do you know what type of fare it was? If it was an I wanna get away plus or higher the credit can be transferred to another rapid reward member at no charge; If it is an I wanna get away, the easiest way to transfer it is to purchase an I wanna get away plus fare for the same amount using the credit, the cancel the reservation now making it a transferrable credit.
If for whatever reason this doesn't work or leaves too much on the table I would suggest to write-in with the description of the situation but hopefully using the WGA+ workaround will solve the issue as a self-service action. It might be granted only for the most exceptional situations.
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