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Wanna Get Away Plus question

kazana
New Arrival

How do you navigate exchanging an earlier flight for a later one? For example, purchased Wanna Get Away Plus ticket for 6 am flight. But I’d rather fly on later 6 pm flight.

Do you need to show up at airport at 6 am just to move flight? Can you do it the 24 hours before?

All the scenarios I’ve seen were with trying to catch an earlier flight.

3 REPLIES 3

Re: Wanna Get Away Plus question

bec102896
Top Contributor

You can call reservations starting at midnight the day of departure or go to the airport and ask for a same day confirmed flight change. 

keep in mind you would need to make the change at least 10min before you original flight so the no show policy doesn’t kick in. 

unfortunately they haven’t made it possible to make the change on the app (at least for A List members) you could try the app at midnight before calling but if it wants a fare difference then calling or visiting the airport will be your best bet but don’t wait till 5:50am to start the process or your funds will be lost 

Re: Wanna Get Away Plus question

FlyWithLUV
Active Member

@bec102896 wrote:

You can call reservations starting at midnight the day of departure or go to the airport and ask for a same day confirmed flight change. 

keep in mind you would need to make the change at least 10min before you original flight so the no show policy doesn’t kick in. 

unfortunately they haven’t made it possible to make the change on the app (at least for A List members) you could try the app at midnight before calling but if it wants a fare difference then calling or visiting the airport will be your best bet but don’t wait till 5:50am to start the process or your funds will be lost 


Just adding on to @bec102896's response - if you have a Wanna Get Away Plus, Anytime, or Business Select fares - you can change your flight (and get confirmed on another departure) on the app or Southwest.com for no additional charge. If they're all sold out (or say Unavailable) on the app, you'll have to go to the airport so they can add you to the Standby list, but you'd have to do it before your original flight is scheduled to depart otherwise you'd forfeit any travel funds per the No Show Policy.

 

Keep in mind that a same-day confirmed change does not guarantee your same boarding position - you'll likely get a later boarding position and if you purchased Early Bird Check-In, it'll have no use since you changed your flight less than 24 hours prior to departure.

Re: Wanna Get Away Plus question

bec102896
Top Contributor

@FlyWithLUV wrote:

@bec102896 wrote:

You can call reservations starting at midnight the day of departure or go to the airport and ask for a same day confirmed flight change. 

keep in mind you would need to make the change at least 10min before you original flight so the no show policy doesn’t kick in. 

unfortunately they haven’t made it possible to make the change on the app (at least for A List members) you could try the app at midnight before calling but if it wants a fare difference then calling or visiting the airport will be your best bet but don’t wait till 5:50am to start the process or your funds will be lost 


Just adding on to @bec102896's response - if you have a Wanna Get Away Plus, Anytime, or Business Select fares - you can change your flight (and get confirmed on another departure) on the app or Southwest.com for no additional charge. If they're all sold out (or say Unavailable) on the app, you'll have to go to the airport so they can add you to the Standby list, but you'd have to do it before your original flight is scheduled to depart otherwise you'd forfeit any travel funds per the No Show Policy.

 

Keep in mind that a same-day confirmed change does not guarantee your same boarding position - you'll likely get a later boarding position and if you purchased Early Bird Check-In, it'll have no use since you changed your flight less than 24 hours prior to departure.


That’s good to know it will let you change on the app (way better than calling) I guess it’s just an A list problem where we have to call or visit the airport hopefully that changes as time goes on.