05-28-2019
06:42 PM
05-28-2019
06:42 PM
Of course, flights running as scheduled should be the best for bottom line. However, perhaps they told their flight crews to stay home and come in fresh for later, then when ti was clear to use the planes (which were probably fine, the United Flights were) I suspect it was going to cost more to recover the staff for the delayed flights than it would cost to just leave the customers to fend for themselves. Especially since they claimed weather as the reason, so no hotel or rental car vouchers, nor travel credits for the cancellations. If you read the article linked above, it was something like only 4 other total flights cancelled from all of the rest of the airlines, when compared to 56 cancelled by Southwest. Clearly something else is going on here.
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05-28-2019
11:30 AM
05-28-2019
11:30 AM
I mean, yes, the flights were cancelled. Yes, there was hail. It feels very convenient to use the storm as the excuse, however. I think I would be more likely to believe them if we could see the results of the supposed inspections. Probably they were legitimately concerned at first, but it was better for their bottom line to leave the flights cancelled after determining that the planes we're okay but schedules would now be delayed.
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05-28-2019
09:03 AM
I just left the Denver airport, where my 5:30 am flight (along with many others on Southwest) was cancelled. Their claim was nickel sized hail damaged the planes, which all had to be inspected prior to flight. I didn't even question that until I left the airport. Looking at the Denver flight trackers, it appears this horrible hail somehow only hit Southwest planes, as nobody else is even DELAYED out of the airport. Surely a weather incident of that caliber would have affected other airlines? I could have rescheduled for later today to a neighboring city but Southwest wouldn't assist with car rentals due to the cancellation being due to weather. I feel like they aren't being honest as to the actual reason for the cancellation. The lines in Denver were ridiculous when we left due to all of the displaced travellers. I would sure like to hear the truth about why they cancelled their flights, and seemingly didn't make any effort to get flights off the ground delayed rather than cancelling completely.
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