12-10-2021
10:00 AM
I have been a loyal business traveler on Southwest for at least 5 years. However the last…probably 6-10 flights, the Wi-Fi is so spotty I cannot get any work done. I flew 12 hours this week, which was a lot of wasted time and I have to work all weekend as a result to catch up. I even paid for Wi-Fi on two flights and it took 10 min to load a page. If this isn’t corrected quickly, I can’t justify sticking with Southwest to the superiors at my company. It’s too disruptive.
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