3 weeks ago
Hi, everyone! Closing this thread as it contains outdated information.
For reference, the current policy as of April 2024 is here:
Military Travel and Benefits | Southwest Airlines
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03-26-2024
10:21 AM
We love when furry friends join us inflight! Share a pic of your pet and a fun experience you had onboard Southwest.
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When packing for a trip, getting everything in can be such a challenge. I typically find rolling my clothes and utilizing shoe space to be a good strategies, especially since I can be pretty indecisive about my wardrobe for vacations. It also helps that Southwest lets two bags fly free! What are your best packing tips and tricks?
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If you follow Southwest on social media, you know we love a good winglet shot! Share your favorite views from the window-seat in the replies. Here are some of my favorites!
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Traveling is stressful enough as it is, and that’s why Southwest offers so many flexible policies to make the experience easier. How do you take advantage of these perks?
I’m always boasting our two free checked bags policy to my friends and family. We love to have allllll the clothing options when travelling.
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Whether you're a first-time flyer or a loyal Customer, there are so many things to love about Southwest! Sound off some of your favorite things about the love airline.
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What are your favorite bags, strollers, and accessories for family travel?
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03-11-2024
11:09 AM
1 Love
For most flights, Southwest offers Snack Mix (see the full list of inflight offerings here: https://www.southwest.com/food-and-beverage/). BUT (!!) there's nothing against bringing your own favorite munchies to enjoy onboard. What are you bringing onboard to share (or keep to yourself!)? I’m definitely hording sour gummies and a banana in my backpack!
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03-08-2024
10:58 AM
03-08-2024
10:58 AM
For some of us, our pets truly are our companion and accompany us everywhere we go – even on an airplane! What are your furry friend travel hacks?
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Traveling with kiddos can be stressful! What is your best advice for traveling with your family?
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Sometimes connecting flights comes with short layovers (the shortest I’ve accomplished is 30 minutes at SMF!). What is your best advice for managing those tight turns?
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03-04-2024
09:19 AM
Hey there! It may be more helpful to contact Chase about your question. Start here: https://creditcards.chase.com/southwest/contact-us
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Hey there! I'd start at the link below to get to the bottom of this issue. Hope it helps!
https://creditcards.chase.com/southwest/contact-us
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03-01-2024
03:46 PM
03-01-2024
03:46 PM
Thanks for sharing your experience with the Community, @SoCalFlyer97!
We were, indeed, in SAN for one of Southwest's three rallies. I had never been to San Diego before, and I'll definitely be back ... probably once all the updates are finished. 😊
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Some layovers are short. Some layovers are lonnnnnggg. I recently had one that was 5 hours and shamelessly binged half of a new Netflix show. For those longer connections, how do you prepare? Do you bring a book? Download a movie? Befriend someone in the terminal?
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02-29-2024
08:55 AM
I'm not sure about zedding policies, but if you're nonrevving with Southwest, you'll just go to the ticket counter. Make sure you allow plenty of time between your arrival to the airport and the departure of your ideal flight.
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Hi there -- Perhaps this page will help? https://support.southwest.com/helpcenter/s/article/What-child-restraint-systems-CRSs-are-accepted-onboard?clk=HC_Family_1267_AcceptedCRS
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What are the best airports to spend a layover?
Austin-Bergstrom International Airport (AUS) has my heart because most of the dining options are locally-inspired rather than a bunch of chains and there are some pretty neat seating areas. I'm not leaving that airport without the Banh Mi tacos from The Peached Tortilla. The BEST!
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Thanks for flagging, @DancingDavidE!
Hi Monica -- To make the image your avatar, you'll need to click on your name on the top right of the website and select "My Settings." Scroll down and select "Avatars." You should be able to apply from there, or simply just upload the photo again.
Hope this helps!
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01-17-2024
06:46 PM
01-17-2024
06:46 PM
Love hearing this! Glad you had a great experience.
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01-17-2024
06:30 PM
01-17-2024
06:30 PM
Issue was on our end, apologies! Please check your messages when you have a chance!
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01-17-2024
05:45 PM
01-17-2024
05:45 PM
This is awesome! We'd love to send you a special surprise to celebrate this tremendous accomplishment. Could you please ensure your personal message are switched on?
Kindly,
Carlye
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01-16-2024
10:56 AM
01-16-2024
10:56 AM
Additionally, when a flight disruption occurs, an AOM will be sent to affected Customers using the contact method the Customer selected at the time of booking. If they are not receiving an email, it may not be marked as deliverable in our system, going to junk, etc.
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Happy New Year, everyone! We hope you had a spectacular holiday season!
Now we look to the new year -- fresh starts, new opportunities, and – of course – some travel here and there. 😁 Whether you're a beach bum, a mountain enthusiast, or a city savant, 2024 has a destination with your name on it!
In the replies, share the trip you and yours are looking forward to most this year! For me, it'll be heading to Cozumel in April to celebrate my mom's 65th birthday. 🏖
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@SoCalFlyer97 -- Fixed it! The issue was something on our back end, so you should be receiving a direct message shortly!
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01-02-2024
02:22 PM
01-02-2024
02:22 PM
Of course! You'll click on your profile in the top right of this page, then select My settings. From there, select Preferences under Personal, and a new menu should appear. Then, select Private Messenger and check the box by "Turn on private messages."
Hope that helps!
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01-02-2024
11:52 AM
01-02-2024
11:52 AM
Wow, @SoCalFlyer97! This sounds like an amazing trip. We'd like to thank you for sharing your travels with us, but we're unable to send you a private message. Could you double check your settings to ensure that feature has been turned on?
Kindly,
Carlye
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We just can’t believe we’re about to close the book on this year! Time sure does fly when you’re having fun and traveling with those you love.
As we prepare to takeoff in 2024, let’s look back on 2023. Share a photo of your favorite trip from this year so we can all start building our 2024 vision boards. We can’t wait to see where y’all have been!
For me, I traveled to Eugene, Oregon twice this year to visit very good friends. This part of the PNW is so special to me because you can experience almost every type of terrain in one day. From the misty shores of Heceta Head to the majestic peaks in Crater Lake, there is no shortage of wonder! The views (and cooler temps) make it difficult to come back home to DAL.
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Hey there, y'all!
I'm so sorry you're experiencing this issue, @kdenflyer. I'm working with our teams on the back end to try to resolve. I'll be in touch via DM next week with updates.
Kindly,
Carlye
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