12-08-2023
02:33 PM
12-08-2023
02:33 PM
Hello,
I've been using the same Amex Credit Card to buy hundreds of tickets and since yesterday I keep getting the same error when I try to pay for the ticket.
Downstream Service unreachable
Error 500622193 (5F8A030E-8765-4046-9B51-52A979868083:0.3d0b1160.1702066781.8806dca:ios)
I tried also buying a ticket with the same card on the PC browser, not on the IOS app and I still get an error and the card was check for both in person and online purchases and it works anywhere else but on the southwest website/app.
Using any other card besides that main Amex card will fix the issue.
Please let me know if Southwest blocked that card of what the issue is and how to resolve it.
Thank you!
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