2 hours ago
2 hours ago
I agree, unfortunately this was said in the context of finding new revenue streams. I use to be a long time Alaska flier years ago, now when I fly Alaska I don’t like the policies, they block out most seats to drive prices up and over all that pricing structure isn’t transparent and is inflexible.
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Yes it is for any fare as long as there is an open seat.
Yes it is for any flight from same starting and ending destination even if that means a connection
Yes most definitely check in just in case you aren’t able to change, you want to get the best seat possible
note if you do a same day change you lose the seating position of the flight you are on and get a new one based on what is available when you change so check in to the changed flight as soon as possible too.
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yesterday
I believe it was on all flights. You have to select points purchase, then when you go to pay, where you would normally see where you would put in flight credits or gift cards, it now says Cash + Points and other forms of payment and when you select that you see a list of 5 different amounts of points and how man $ off for those points. Looks like it is $10 off per 1000. I also saw this with Hotel purchase, could do points plus cash.
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At a minimum you should be refunded for your tickets. Here is a link to DOT to see if you have other options.
https://www.transportation.gov/airconsumer/airline-cancellation-delay-dashboard
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I was pointing out that sometimes, a person of size looks like they are saving a seat when they have actually purchased two. There isn't a way to know that. I have been seated in a row with such situation and the person was harassed by someone who wanted the middle seat next to them.
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yesterday
As an example, I just purchased a flight that was $109. If I were to use the points only it would have been 6515 points for the entire flight. Points plus cash was 4000 points to take off 40 and still owed another $69, plus you don't earn toward A-Status or companion fare. They pre-determine how many points you can use toward the flight and give 4 option I think it was.
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yesterday
I just realized this is only available when signing in on the web. It is not currently available in the SW App.
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I originally did not see it, but as of yesterday it is now available. However the exchange wasn’t good, it was about 1/2 of what it would be booking the entire flight with miles
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I have seen the flight attendant, especially in the exit row, enforce no saving, However I do believe there are cases where people of size purchase two seats and are allowed that 2nd seat. This likely isn’t the case you ran into but something to be aware of and show some grace.
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It is typically given a couple days after the statement end date in the period you spent the qualified $. So if it took you 5 weeks that is likely 2 periods and would get it at the closing of the 2nd period, which may be another 2-3 weeks. I don’t know if this timing has changed with the volume of people signing up. In the mean time, if you have a flight to take after that closing date you can book it and add the companion later.
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What you can do is purchase I wanna get away plus tickets for close to the same price in their name, then cancel them and they become transferrable. You can then transfer to your rapid reward account.
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They are stopping service to the 4 airports starting in Aug
Bellingham International Airport (BLI) in Washington
Cozumel International Airport (CZM) in Mexico
Houston's George Bush Intercontinental Airport (IAH)
Syracuse Hancock International Airport (SYR)
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Wednesday
Looks like SW is starting to roll out the points plus cash option to a limited number of people. The initial exchange for points does not look appealing and wonder what the purpose of it even is except to maybe provide an option for infrequent travelers who have very limited points a way to use them. I hope that the exchange isn't what will be reflected when using full points to book a flight.
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Tuesday
For some reason, recently, the extra points are not showing up when I search hotels on the web when logged into my account; However, when I search for them in the southwest app, the prices are cheaper and they also have bonus points. This seems to be some recent change, I don't know if anyone else has experienced this.
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Monday
Did you cancel the flight? You have to cancel the flight at least 10 min before departure to be able to get credit or for points to be refunded.
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Do you know what type of fare it was? If it was an I wanna get away plus or higher the credit can be transferred to another rapid reward member at no charge; If it is an I wanna get away, the easiest way to transfer it is to purchase an I wanna get away plus fare for the same amount using the credit, the cancel the reservation now making it a transferrable credit.
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2 weeks ago
2 Loves
If you log on to your rapid rewards account go to accounts > payments then scroll to the bottom are a list of promo codes for you.
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2 weeks ago
1 Love
Currently you cannot mix payment types for a single reservation or even one that you are booking for multiple people. At the end of 2023 SW announced it will be rolling out the ability to pay with points and cash combined this spring, but I have not seen any announcement on the timeline. One would hope it is coming soon. You could call customer service to see if they know, but I doubt they do.
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2 weeks ago
Interesting I see what you are saying, the code is taking 25% off of a much higher point fee then if you just look at it without a code; 25% off of 16K pts vs without fee is 12K points. That does seem a bit suspect.
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2 weeks ago
2 weeks ago
It took me a wile to understand their postings; You are getting the points, it is just that they have two lines one for tier qualifying and one for the points that are available for you to use toward a flight. The 8K points are the credit card points you see in your total to use toward new flights, in addition that entire amount also counts toward companion fare. You will also get 1500 for every $5000 CC dollars spent, so it has different row that shows 0 additional points because you do not get these as additional points available for use to fly because that was included in the 8K line: This $0 line is to increase your tier qualifying points only. It is broken out a little different than your flight that shows both in the one line; you will always have some portion of a paid flight go toward Tier status, but you may not have a portion of your credit card; For example if the CC was only 3000 you would not get the tier status allocation because you did not reach the 5K required.
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2 weeks ago
3 Loves
I have transferred points a couple times, and that is when the other person just needs 1000 or 2000 points to be able to use the rest of their to complete a flights and I don't have enough to book it for them. (for example, recently there was a 30% sale to HI and my daughter had 14000 points but needed 15000 to go to HI so I transferred her 1000 points so she could book the flight) That is the only time I have transferred, and yes the cost is very high comparatively. (and in hindsight I probably could have transferred from my Chase card for free)
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2 weeks ago
2 Loves
I don’t know of a way to search for them specifically but I you have a destination in mind you can use the flexible search and find the low ones by month; I was able to rebook a couple flights as well as found some new one; most of the deals I found were Tue / wed or early morning and late night on other days
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I am just crossing my fingers that you will be able to book a paid fare, and a points fare for another person, or even different fares, on the same reservation; It is painful that I cannot book my family's flights on a single reservation and it is difficult to manage when you actually can. I think this is wishful thinking though.
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The ability to do the cash plus points has not rolled out yet so you can’t currently do that. I would expect that when it does You will be able to pay a portion of it with points and the remainder with your credit card. How that works and the amount of credit you get for your points remains to be seen; currently you can buy points to supplement the points you have but the cost of points is expensive in mine mind, I have only bought points if I need a thousand or two for a flight
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You can, but you may need to call SW customer service to cancel his portion, they can help.
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3 weeks ago
3 weeks ago
Yes I was wonder this too. The exchange is terrible if you use points to book a hotel; I also read that if you use a combination of points and $$ that the flight won't count toward A status for those who are trying to reach that.
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Yup had 3 that were rescheduled, fortunately this time they were for the better except 1; However I did have a weird glitch where the prices dropped on every flight for the day for the 1 bad one, so I canceled it to get the cheaper fare (because when you do the free change, it won't give you the new price) and just as it was in my cart and I hit pay, I got an error; Went back and the price had gone up over $100; And on top of it, what was weird was my original flight (which I still had 2 family members on) was not even available to select for me or customer service; By the end of the evening the prices on that flight went from $230 to over $700 then today they are back down it was crazy. Fortunately I called customer service and they took care of it all and got all parties on better flight.
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3 weeks ago
3 weeks ago
I think this will be fine; You can always double check by contacting customer service. I actually find DM their twitter account gets you the quickest results
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3 weeks ago
3 weeks ago
I would expect your Dec-24 /Jan-24 statement to count toward 2025 A status; This was the logic I pushed back on them that the Jan-24 statement should count at the new rate since it counted for the 2024 qualification, but for the rate used in the calculation, they didn't agree, the status points still went toward 2024.
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The Dec points that are on the Jan bill will not post at the new 2024 rate, they are at the old 2023 rate. I had the same and contacted customer service both SW and Chase and they would not change it.
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