04-09-2024
10:03 AM
04-09-2024
10:03 AM
To LindseyD
I don't think we are all asking for Southwest to change their system, only to have your server's clock synchronized with "official" time. I always have three check-in screens set-up on my computer (which is synchronized with the NIST clock by the way). Why do I do this? Because of many previous problems trying to check-in, even when allowing an extra 3 seconds. This morning I waited an extra 5 seconds and still was rejected on my first attempt. I immediately clicked on the second screen and then got in. The result: B39/B40 for our first flight and B52/53 for our second flight. After I checked-in and scrolled down the page I saw the following statement:
Looking for a better boarding Position? Claim the best A1-A15 available on eligible segments of your flight - Starting at $60 more per passenger per segment! So, for my wife and I we can get a highly desired seating position for maybe only $240 (2 people/2 flight segments - remember, the statement says starting at $60). Look, I know you can pay $25 per person per one way when you book your flight if you are so inclined to pay up front and yes this would certainly be less than getting stabbed $240 after you check-in. However, I'm not particularly interested in doing either of these in virtually any case. I only want your clock to be predictably synchronized with NIST time to give me a fair shot when checking in. This is obviously very frustrating for a lot of people!
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