Southwest Airlines Community

Greetings!   I've set up a FlyerTalk discussion thread entitled "Funniest Moments with Southwest Flight Attendants."     It is on FlyerTalk's Southwest Airlines Forum and has generated some lively discussion. Check it out!    What are your funny moments when the FA's took the mic? Join the discussion there and let's keep the spirit of the SW Airlines Community alive!   https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/2172016-funniest-moments-southwest-flight-attendants.html   Don't forget that SoCalFlyer is now on FlyerTalk, Twitter/X, and TripAdvisor under the same  profile name and with a soon-to-be presence on Reddit.    ..........   Follow SoCalFlyer97 after the SW Community Forums Closes: The SW Community Forums will be retiring effective 9/16; see the official announcement in the headers. SoCalFlyer97 is now on FlyerTalk's Southwest Airlines Forum to answer traveler questions going forward and plans to publish future Trip Reports there in their Trip Report forum. Also currently on TripAdvisor and Twitter/X under the same name. Soon on Reddit. See you there!   ... View more

In Chicago, airlines often buy property for their crew layovers instead of using hotels. Maybe the Hou neighborhood can get some investment. ... View more

Eventually the Audubon Society and the ASPCA put an end to it. ... View more

Good one ... View more

@Artanis wrote: Interesting little article about Southwest Airlines on page 14 of the August edition of Airliner World magazine. Can you give a recap of the highlights?     ... View more

It's kind of like a television channel. If you don't like it, then don't get involved in the discussion. Don't read them, or respond to them, kind of like an adult would. ... View more

Sorry to hear about your unfortunate decisions and ultimately unsatisfactory results. Not sure you can really blame Southwest for this. I learned as child while watching groceries being bagged, Soap and Food NEVER go in the same "bag or box" because of the potential for cross contaminated, even though they are packaged separately. I can't imagine showing up at baggage check-in without airline approved packaging to transport $700.00 of anything. Own you decisions, learn from your decisions. This is not on the Airline. Safe Travels ... View more

Like I have said before, you can do acrobatics and back flips all the way to the gate, wear a t-shirt that says "I CHEAT THE PREBOARD SYSTEM", give an interview on Fox News about your abuse of the system, then self-identify as a person with a disability - PREBOARD. ... View more

I agree with dfwskier.                                    ... View more

Footer might show Customer Service: https://www.southwest.com/html/customer-service/index.html?clk=GFOOTER-SERVICE ... View more

Sorry to hear of your experience As this is a customer to customer forum I would recommend editing your post to remove your confirmation number as we will not be able to assist here as we are just customers like yourself   did your daughter push the button to ask for a drink later?   also, the chances of you having the same flight attendant again are slim to none unless you fly a bunch   as already suggested you can submit your complaint to Southwest directly using the contact us link that way they can document your complaint.  ... View more

@HendersonVic wrote: Thanks for the reply and where to send the idea to Southwest. It may take some doing by the airport to honor the request, possibly re-route the electrical outlets and place 60 seats, back-to-back, so passengers can sit and wait in a comfortable manner. Fifteen minutes (15) before boarding begins, they ask all passengers to start taking their "assigned seats" to help move the boarding process faster. Sending passengers fifteen at a time helps unblock congestion getting on the plane and in the aisle- as passengers place their carry-ons in the overhead compartment. It may get some getting used to and there will be some growing pains for sure, just like any other change. At O’Hare for instance the gates are all shared use by the airlines so the seating thing would not work since Southwest may change which gates they use.   There may be a logistical issue as well with sixty seats per gate taken up for this purpose, some locations are so tight there is barely room for sixty seats in total.     ... View more

@Adventure wrote: Looking for a Southwest Airlines employee/rep to confirm.  If wheels and handle were excluded, no lecture was needed. Bag would be just fine.  Making sure I have the rule so I can counter with it.  Thanks   This is a customer forum, so if you'd like a SW rep to confirm you should either email them here or reach out to them on Twitter/X. They usually respond very quickly to Twitter DMs. ... View more

@Scouter68 wrote: Thanks so much that really helps find out Houston and I called Southwest and got some information as well.  So I think I’m set.   Just hard to wrap my head around being at the airport at 2:30 to 3 AM for 5 AM flight domestic but I guess you have to do what you gotta do   Safe travels aboard your first flight. Here's a typical break down of the 2-hour window upon walking into the Departures level of the Southwest Terminal:   Allow about a 30-minute buffer to Check Bags at SW Check-In Counter or speak to an agent if needed. That's in case if the line is long which could happen even at odd hours of the day. That was the case last summer at PDX one day at 5:14am in the morning.     Otherwise 5-10 minutes will do if one just needs to go a self-serve kiosk to reprint a boarding pass but is traveling carry-on only. As Southwest says in the email, these passengers can "carry-on to security".   Allow about a 45-minute buffer to clear TSA in case the line is long or if you get a secondary search. That's preparing for about 30 mins for the line wait + up to 15 minutes to clear inspection in case of any random or flagged secondary searches). This buffer can be reduced to about 15-20 minutes for TSA PreCheck, CLEAR or Priority Express travelers. In most cases, it does not take 45 whole minutes to clear TSA and most airports have multiple checkpoints that feed into Southwest gates, but on busy travel days, the queue can be extensive. On one my trips from PHX last September, the checkpoint feeding directly into the Southwest gates posted a 35 minute wait. However at PHX specifically, one can access the Southwest gates from any one of four Terminal 4's checkpoints that posted much shorter waits, and PHX does a good job at communicating that.     After clearing TSA, 15 minutes is good buffer to locate and comfortably walk to your gate, use bathrooms, and refill water bottles.     The remaining 30 minute buffer is the boarding time prior to most Southwest departures; about 45-50 minutes prior for most other carriers. You should certainly be at the gate ready to go as boarding begins to ensure you'll board when it's your turn to get on.     In the majority of cases, the waits at check-in counter and TSA are not that excessively long and you'll comfortably arrive at the gate typically at about 1 hour prior and be able to use the restaurants and amenities post-TSA, but keep in mind if there's any major hold ups at the check-in counter or at the TSA checkpoint, having that extra time buffer is absolutely necessary as the flight will not wait for latecomers. That's why a 2-hour buffer is advised.     Hope this helps and enjoy your trip. ... View more

A passenger that is allergic to dogs is a pretty good point.  I'm not sure where the airlines stand on this.                                     Same as being allergic to peanuts? ... View more

Sorry to her of your problems.   The reality is every domestic airline handles these situations the same way. So, if had been  flying Frontier, or Almerican or, yes, even Delta, the situation would have been much the same.   Southwest does not lose many bags, but it does lose some.    Yes you are absolutely right about using airtags. ... View more

@AmandaCollins15 wrote: we need our funds back as soon as possible or we will seek legal assistance. That's definitely frustrating and I'm sorry that happened to you. Unfortunately nobody here can assist you with getting those funds returned because this is a customer based forum.  Since you have already spoken with multiple SW representatives who say they can't assist, you might want to tackle the issue by filing a chargeback through your bank.  ... View more

Another good one SoCalFlyer.  I enjoyed the read.   Thanks. ... View more

That’s exactly what I do.  ... View more

Don't pound sand, that just brings the worm.                                  ... View more

Hope it's found! ... View more

@Artanis wrote:   Did the hotel free breakfast have a waffle maker?                           I didn't see a waffle maker at the Dynasty. Not sure whether or not they serve waffles at all or only on certain days of the week. On the morning of stay there, Sausage and Scrambled Eggs was the free meal which was served from the warmers.   I think both of the Fairfields and the Holiday Inn on this series served pre-prepped soft waffles on certain days of the week from one of the warmers too; I didn't see waffle makers. The Residence Inn stay was the location that I noticed had a waffle maker. The Azure stay had hot breakfast but I had to check out before the dining room opened; likely same scenario as I didn't see a waffle maker from a prior stay. No breakfast included at the Apache.  ... View more

@Artanis wrote: SoCal:  I forgot to say I hope you know how much everyone here appreciates the time and effort you put into assembling your great post along with all of the insightful comments.  We can see that it took a lot of time and effort on your part.  Thanks. I wish I could click the "love" button ten times, I love the trip reports.     ... View more

I have a lot of sympathy for Southwest flight attendants when turbulence pre-empts cabin service and they have to make the entire flight buckled in.  Those fold down flight attendant seats don't look half as comfortable as the passenger seats.  I know I couldn't do it. ... View more

        The next time a gate agent does this, put the muscle on them.                                                                          Artanis, SW stockholder out of TUS     ... View more

SoCalFlyer97:  Thank you for the planetag link!           ... View more