Southwest Airlines Community

Flight attendant Cameron's customer service skills were terrible; he rushed me to my seat then informed me that I could not put my carry-on bag in front of me and rushed me to find a place for it to go. I was moving so fast I lost my ear bud. Then he asked my row what their drink preference and I stated I wanted a can of Coke; he brought me a cup full of ice with Coke but gave the gentlemen next to me can Coke. I did not understand how I did not receive a full can of Coke like the two gentlemen next to me and when I tried to get his attention, he ignored me. I sat by the window in the first row to the left.   Cameron’s rudeness did not just stop with me, he was rude to my entire family, which consisted of my little sister, my mom, my nephew, and I believe that he might need to be retrained in customer service. However, what I do know is that someone needs to speak with him, and something needs to be done about his attitude. When it was time to get off the plane, I should have been able to go to the back where I found a place for my bag should have been able to go first since I had to go towards the back to get my bag. Cameron told me I had to wait until it cleared some towards the back; I just looked at him and asked the other passenger to please let me by and retrieved my bag. This person was rude from beginning to end to me and I do not understand why.   Because of a mistake that was made in January 2024; I missed my flight that morning at 9:50 am when it should have been 9:50 pm but unfortunately no one looked at it until that evening of 05/0and realized that the flight was that morning and not that evening. I took another airline home, and the staff was nice, and I received what I requested without an attitude; I just wish I had that same service coming to ATL.   I do want to mention that I took Southwest a couple of weeks ago and the staff on my business trip to and from was great.   Thank you, Kenya Beasley Jeffers ... View more