04-19-2017
10:25 AM
04-19-2017
10:25 AM
@LindseyD While I now understand the policy of Southwest it does not make it ok that Southwest is basically doing what the gift card folks did for years until the Supreme Court ruled against expiring funds on a gift card. Let me be clear, If I give up my seat for a voucher and take a later flight and the voucher has an expiration date I get it because I did not give you money for the voucher. But If I give you money for a ticket and have a credit because I have not or could not use the ticket I should not be subject to a time line. Southwest has my money. The difference being I gave Southwest cash. From what I have been reading I am not alone and will have no problem getting a class action going and we will win.
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03-27-2017
02:03 PM
03-27-2017
02:03 PM
I an new to Southwest and I am now leaving Southwest. I had to cancel a flight last March do to health reasons and was told that I could not get a refund ony a credit. Sounded good to me I received the credit and I just went to use it to book a flight and was told it expired. What the ... She told me they are only good for a year. So I am out 280bucks. What kind of stuff is this? How can they steal my money I paid cash for? This is just like the gift cards that expired. The courts ruled that they cant just expire the money and take it. Sould like we need to get a class action suite going against Southwest and get all the money back for people like me. My next call is to an lawer and get the ball rolling. Anyone else been ripped off?
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