Southwest Airlines tops Forbes’ list of America’s most reliable airlines. Forbes says that we “handily beat” the competition in a majority of the six categories judged, which included: ontime arrival, cancellations, complaints, mishandled baggage, J.D. Power and Associates’ consumer satisfaction rankings, and asset-to-liability ratio. Second place went to Continental, and third went to JetBlue. US Airways and United tied for last place.
To read more, visit:
http://www.forbes.com/lifestyle/2008/09/30/airlines-reliable-ten-forbeslife-cx_rr_0930travel.html
