No matter where I am in the Southwest network, I always see an Employee offering their best personal service—whether it’s helping a family get to their final destination in the middle of a snow storm or simply offering a smile. Our Employees offer this type of service not only to Customers, but also to their Coworkers (or what we affectionately like to call, our fellow Co-hearts). That makes coming to work each day like being around my second family.
I’m proud to share that Southwest Airlines ranked second on the Glassdoor.com’s Employee Choice Awards for Best Places to Work. We were the only airline to receive this recognition among other distinguished companies like Facebook, General Mills, and Apple. Glassdoor.com, a job and career web community, administers this survey to exalt companies with the highest practices on work/life balance, career opportunities, communication, compensation and benefits, fairness and respect, employee morale, recognition and feedback, and senior leadership.
That’s not all—Forbes.com listed Southwest Airlines among the top ten of America’s Happiest Companies. CareerBliss, the leading online resource for helping people find joy and success at every step in their careers, announced that Southwest made the top five list for airlines who foster happy employees and a blissful work environment. Southwest also conducted a 2010 Employee Survey through Mercer, an outside consulting group, to gauge the company’s temperature on Culture, our operation, and our performance. The results revealed that 95 percent of Employees who responded are proud to work for Southwest Airlines. These honors and our survey confirm what I already know—we’re a pretty happy bunch!
We are the very best in the industry, and we have nearly 35,000 Employees to thank for maintaining our strong Culture and for living The Golden Rule. I am proud to say I work for one of the most competitive, diverse workforces, where each member of the Southwest family brings not only their skills to work, but their hearts too. This is what keeps me smiling here at Southwest.