Skip to main content

Southwest Airlines Community

Southwest Statement Regarding Seattle Jetbridge

millie-richter-
Frequent Flyer C
We’re thankful to report that there were no injuries today at Sea-Tac International Airport following an issue with a passenger jetbridge related to flight 570 that arrived from Phoenix.  Roughly 60 Customers had deplaned when the jetbridge unexpectedly and slowly lowered by approximately six feet due to an apparent mechanical failure.  The remaining Southwest Airlines Customers deplaned from another door near the rear of the aircraft via airstairs.  We're working to accommodate our affected Customers as this aircraft remains out of service pending inspections. Our thanks go out to our Southwest Airlines Flight Crews and Ground Employees for their response during this event.