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Southwest Airlines Community

App Keeps Logging Off Automatically

qmaster
Explorer C

After upgrading my Android on my Samsung S8, the Southwest App keeps logging me out whenever I leave the app.  It no longer sends me notices about my flights or reminds me to download my boarding passes.  How do I fix this?  Thanks.

1 REPLY 1

Re: App Keeps Logging Off Automatically

bgubs14
Frequent Flyer C

This might be due to the update, I would suggest a factory reset or settings-apps-southest-reset default. But you can always set up touch ID on an S8 so you can login with just your thumb on any app.