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I have to agree. Whenever I have purchased business select or upgraded at the gate, I have sat in the first 5-7 rows. Many times there are only 5 or so people in the A1-15 line. I personally love the boarding procedure &, if changed, would then be open to using other airlines.tge procedure is one of the main reasons I fly SWA. I typically fly 2-3 times a year & have always chosen SWA.
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Sorry, I don't agree with your statement.
I love the "open seating" policy at Southwest Airlines. It is the only airlines that I have used exclusively since 2017. I feel that the boarding process is smoother than on other airlines. I also have several family members who love this policy.
I certainly hope this never changes... if it does, it makes Southwest no better than the other airlines.
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