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I have several vouchers dating from last year and I can't seem to find the listed vouchers or available funds anywhere in 'my account' under Rapid Rewards.. I have to go back through several emails to find these vouchers. Please tell me I don't have to keep track of these vouchers and unused dollars separately?
Thank you
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Re: Can't see current vouchers under Rapid Rewards account?
Re: Can't see current vouchers under Rapid Rewards account?
10-06-2016 06:35 PM
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Hi
Sorry to say but you will not find the funds available listed in you Rapid Reward account. Your going to have to keep track of your unused funds yourself. I keep track by creating a draft e-mail and call it Southwest credits. I keep a list of all credits by conformation numbers and expiration dates.
Good luck!
Re: Can't see current vouchers under Rapid Rewards account?
Re: Can't see current vouchers under Rapid Rewards account?
10-06-2016 07:29 PM
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Thank you for the reply! I'll try that method.
Re: Can't see current vouchers under Rapid Rewards account?
Re: Can't see current vouchers under Rapid Rewards account?
10-12-2016 02:59 PM
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on SWA website, go to MANAGE RESRVATIONS, then click this link to "view travel funds"