Reporter Scott Friedman profiles our Central Baggage Services--who they are, what they do, and how they do that so well.
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from Joe Sharkey At Large by joesharkey I recently spoke at some length with John Guidon, the co-founder of Row44, the company that is emerging as a major competitor to Aircell in the business of supplying in-flight Wi-Fi service on airplanes. Southwest Airlines has been testing Row44’s satellite-based system on four of its 737s all year, and is expected to decide this fall whether to roll out Wi-Fi on all of its fleet. Alaska Airlines has also tested Row44 on a single aircraft. Aircell, meanwhile, has installed its Gogo system — a land-tower based technology — on nearly 500 airplanes, including all of AirTran’s and Virgin America’s fleets, with Delta’s mainline domestic fleets to be fully equipped by late September. American, US Airways and United are also installing Gogo. Guidon’s background is in satellite, digital communications and internet technology. He’s also a private pilot. His technology career included consulting on airborne electronics for Marconi Space and Defense Systems, then as an engineer for Litton, where he was responsible for navigation elements still used in aircraft today. He founded the microelectronics consultancy GME, which he took to $20 million in annual sales and, after 10 years, recast as chip-maker ComCore Semiconductor, which he sold to National Semiconductor for $150 million. to read the interview, visit: http://boardingarea.com/blogs/joesharkey/2009/08/07/interview-with-row44s-chief-john-guidon/ Row44, based in Westlake Village, Calif., this week received its permanent operating license from the Federal Communications Commission.
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Who doesn't check bags when they fly? I think a majority of people do...especially on multi day trips.
I think open seating is a whole lot better than assigned. You still get to your intended destination regardless of where you sit. Be sure to get your boarding pass 24 hours in advance.
ALL of Southwest's Flight Attendants focus on your safety...While being funny.
Southwest did not have to cut pay in order to provide awesome customer service.
When you look at everything as a whole, we have lower fares if you include all the nickel and dimeing all the other airlines do. Frontier is not here to stay....If you're such a loyal customer, why are they in bankruptcy? Perhaps you should have started checking your bags so they would stay afloat!
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Has anyone flown with their pet on Soutwest? I am flying to visit family over the holidays and plan to bring my small dogs. I am worried about the size of the carriers as well... Any help would be great.
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By W. David Gardner In a development that is likely to heat up global competition to provide Wi-Fi on passenger aircraft, Row 44 reported Thursday that the Federal Communications Commission has granted it a permanent operating license to provide Internet service on planes. The license, when combined with Row 44's existing agreements with the Mexican and Canadian governments, means the company will be able to provide its satellite-based Wi-Fi service throughout North America. The company also indicated it will offer its service in additional global markets. "Ours is the first solution offering true broadband to airline passengers, both domestically and overseas, delivering an experience comparable to the high Internet speeds they enjoy at home and work," said Row 44 CEO John Guidon, in a statement. Row 44, whose service has been tested by Alaska Airlines and Southwest Airlines, is supported by Hughes Network Systems, whose broadband satellite technology reaches many global markets. to read more, visit: http://www.informationweek.com/story/showArticle.jhtml?articleID=219100324
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Southwest Airlines Co. said Thursday its traffic rose 5.2 percent in July, in stark contrast to most other carriers, as it cut capacity to fill more seats. The low-cost airline said it flew paying passengers 7.24 billion miles last month, compared with 6.89 billion miles in July 2008. to read more, visit: http://www.cnbc.com/id/32315169
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The top performers in each category of the U.S. Department of Transportation’s Air Travel Consumer Report for June 2009 are listed below. For June 2009, Southwest placed first in Complaints, seventh in Ontime Performance, and eighth in Baggage Handling. Complaints (Per 100,000 Customers) 1. Southwest 0.19 2. ExpressJet 0.23 3. Skywest 0.31 4. Alaska 0.50 5. Hawaiian 0.57 6. Frontier 0.66 7. Atlantic Southeast 0.77 8. JetBlue 0.89 9. American Eagle 0.90 10. Mesa 0.91 Ontime Performance (Percent) 1. Hawaiian 93.3 2. Alaska 84.5 3. ExpressJet 82.0 4. Pinnacle 80.7 5. Continental 80.5 6. Skywest 80.4 7. Southwest 78.1 8. US Airways 78.0 9. Delta 76.1 10. AirTran 75.3 Baggage Handling (Per 1,000 Customers) 1. AirTran 1.67 2. Hawaiian 1.92 3. JetBlue 2.47 4. Northwest 2.53 5. Frontier 2.69 6. Continental 2.78 7. US Airways 3.21 8. Southwest 3.50 9. ExpressJet 3.98 10. Alaska 4.07 The Air Travel Consumer Report can be viewed in full online at http://airconsumer.ost.dot.gov/reports/index.htm.
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Companies like Ford, Southwest Airlines and Pepsi are using social networking Web sites, and changing corporate culture to do it. Stacey Vanek-Smith reports. to listen, visit: http://marketplace.publicradio.org/display/web/2009/08/04/am-social-networking/
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Next week Southwest Airlines Co. will do something that Herbert Kelleher, its legendary former chief executive, said would never happen: The airline will offer flights at Boston’s Logan International Airport. Long viewed as a congested, expensive big-city airport, Logan is now the darling of discounters, boasting a new terminal, new runway, new parking and easy access through a new harbor tunnel. JetBlue Airways Corp. is now the biggest airline there in terms of flights and nonstop destinations, and has been gobbling up customers from American, Delta Air Lines and other airlines. Virgin America, AirTran, Sun Country and Spirit all land at Logan, as well. to read more about Southwest coming to BOS, visit: http://online.wsj.com/article/SB10001424052970203674704574332283606370174.html
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Southwest is losing boatloads of money in Denver. They have struggled to gain market share against Frontier. Solution? Buy Frontier. Those who believe this will be good for Denver and its traveling public are ignoring those facts. Fares will go up and service levels found on Frontier will disappear. The so called "Southwest affect" will not occur and, in fact, the opposite will happen. United and Southwest will develop a kind of equilibrium and fares will become much less competitive. Meanwhile, thousands of employees will lose jobs and Denver will be left with a choice of the clueless giant (United) or the cattle call of Southwest. The Gersan blog really misses the point. Frontier is profitable (even net of bankruptcy impacts)and Frontier will not "live on" under Southwest. Frontier will disappear just as fast as SW can phase out the Airbus aircraft. The Lynx operation will cease to exist and so inter-mountain fares such as Durango, Aspen etc. will skyrocket.
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frontier plz wake up and smell the peanuts ,it time to understand the we all live in the real world mergers and buy outs are happening all over to cry in your bus over your animals is not a good thing the time to cry was a year ago you have done well and kept your heads up but dont stoop to bashing and name calling because when you see the end is near some names have stayed around but some have been forgotten dont be the latter southwest is a great company to work with and for to say you hate them is so sad you sound like u.s airways when southwest when into philly there coming to kill us they are not trying to kill you but to bring life back to a company in its last gasp for air wake up take the time to talk to their employees flight att. pilots to rally now in your city should have been done a year ago to cry about sour milk is sad life is not allways greener on the other side of the fence but at least you can still eat it ITS TIME TO WAKE UP AND BECOME A PART OF A GREAT TEAM AND FAMILY MOVE FOWARD AND SMILE LETS GO BRING YOUR PETS WITH YOU THEY CAN RIDE TOOO.
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REALLY? I have worked a LGA trip, 4 hours late in and 3 hours late out. I have friends that have worked the MDW-LGA-MDW trips and on a good day they are early, but most days they are hours late. The friday night flight from LGA-MDW got in at 3am. I would love to see what the "actual" on time performance is. I personally will do everything I can to avoid LGA and most of my coworkers are doing the same....
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to watch the video, visit: http://www.youtube.com/watch?v=aZDBi-B-wtg&NR=1
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By Steve Raabe The Denver Post Consumers should not fear a major increase in airfares if Southwest Airlines successfully bids for Frontier, analysts said Thursday. While the proposed deal would reduce competition by consolidating two of the three largest carriers serving Denver, Southwest fares — assuming a consolidation of Frontier's routes — are likely to stay competitive with No. 1 United Airlines. "Generally when there is less competition, it produces higher fares," said Bijan Vasigh, a professor of air-transport finance at Embry-Riddle Aeronautical University in Daytona Beach, Fla. "But Southwest is not operating by that strategy. Their approach traditionally has been to provide lower fares and greater frequency of service." to read more, visit: http://www.denverpost.com/headlines/ci_12953862
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"No matter what happens here, you're going to end up with good service. Now when you lose a competitor some of the fare pressure goes away but Southwest Airlines has never been known to gouge a market." --Mike Boyd, aviation consultant To watch the news clip, visit: http://www.9news.com/rss/article.aspx?storyid=120476
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Surprise, surprise! Southwest bids for Frontier Southwest caught a lot of people off guard when it announced today it was preparing a bid for Frontier Airlines. The announcement sets up an auction contest next month with regional rival Republic Airways. Collective wisdom was that Southwest wouldn’t go after Frontier because the former airline operates an all Boeing 737 fleet, while Frontier flies Airbus planes. After we got up off the floor and started thinking about the potential deal, we liked it. Here’s some of what’s to like: to read more, visit: http://eyeonlaaviation.blogspot.com/2009/07/surprise-surprise-southwest-bids-for.html
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Southwest Airlines Co.'s planned bid for bankrupt Frontier Airlines is getting good early reviews, even though the two airlines would have to reconcile their fleets of Boeing and Airbus planes. Roger King, an airline analyst with CreditSights, told the Dallas Business Journal on Thursday that Dallas-based Southwest's bid would be a "great move from a strategy standpoint." King said it's time-consuming and costly for airlines to add cities and grow market share by adding flights over a period of time. to read more, visit: http://dallas.bizjournals.com/dallas/stories/2009/07/27/daily44.html
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Frontier Airlines has been out of control for years, acting wildly--worse than most of the "wild" animals it has on its planes and on its banal talking animal commercials.
It has a pseudo-family "culture" that is phony.
It took the ski lift to the top of the mountain and has snowballed downhill ever since.
It has "hocked" everthing it can to get loans to pay bils, including toilet seats, tires, you name it, it's "hocked".
People are choosing Southwest over Frontier just because there are no baggage fees on Southwest.
Frontier was a 3rd try for the brand name that went bad.
It will join Allegheny, Republic, Pacific Southwest, Central, Western, Eastern, etc., etc. in
"airline heaven", the place for extinct airlines that died from inside themselves...
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Southwest Airlines (NYSE: LUV) confirmed today that the carrier is preparing a bid to acquire Denver-based Frontier Airlines, which will be sold at auction in bankruptcy court next month. The carrier has submitted a nonbinding proposal in accordance with the bidding procedures established in the U.S. Bankruptcy Court for the Southern District of New York. The bid is worth a minimum of $113.6 million, which is in excess of the bid currently filed by Republic Airways. Submission of a nonbinding proposal gives Southwest an opportunity to engage with Frontier in the due diligence required to determine the scope of a binding proposal to be submitted by the court’s Aug. 10, 2009, deadline. “We are excited about the opportunity to submit a bid,” said Gary Kelly, Southwest’s Chairman of the Board, President, and CEO. “We see a strong fit between our Company cultures, a mutual commitment to high quality Customer Service, and similar entrepreneurial roots.” A successful acquisition of Frontier Airlines will allow Southwest to expand its network with its legendary low fares, add jobs into Southwest, and boost competition in Denver and other cities. Southwest is a qualified investor and is still preparing its proposal; therefore, it is premature to comment on the specifics at this point. To view a Q&A with a Southwest Airlines Executive Vice President Corporate Services and Corporate Secretary Ron Ricks, please visit: http://www.blogsouthwest.com/blog/southwest-bids-frontier-airlines. Frontier filed for bankruptcy court protection in April 2008. On June 22, 2009, Republic Airways submitted a bid to purchase Frontier for $108.8 million. After 38 years of service, Southwest Airlines offers a reliable product with exemplary Customer Service. Southwest Airlines is the most productive airline in the sky and offers Customers a comfortable traveling experience with all premium leather seats and plenty of legroom. Southwest recently updated its gate areas and improved its boarding procedure to make flying Southwest Airlines even more convenient and simple. Southwest Airlines currently serves 66 cities in 33 states, and announced service to Boston Logan, which begins Aug. 16, 2009, and to Milwaukee, which begins Nov. 1, 2009. Southwest currently operates more than 3,300 flights a day and has more than 35,000 Employees systemwide. This news release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Specific forward-looking statements relate to the Company’s interest in acquiring Frontier Airlines. These forward-looking statements are based on the Company's current information, intent, expectations, and projections and are not guarantees of future actions or performance. These statements involve risks, uncertainties, assumptions, and other factors that are difficult to predict and that could cause actual results to vary materially from those expressed in or indicated by them. Factors include, among others, (i) the Company’s ability to receive all necessary approvals, including any necessary governmental or regulatory approvals and the approval of the Company’s Board of Directors; (ii) results of the Company’s due diligence; (iii) changes to the Company’s business plan and strategies; (iv) the Company’s being named the winning bidder in the auction process in Frontier’s bankruptcy proceeding and the Company’s ability to obtain all necessary approvals for the acquisition in Frontier’s bankruptcy proceeding, including approval by Frontier’s creditors and the bankruptcy court of Frontier’s plan of reorganization, (v) the Company's ability to timely and effectively prioritize its revenue and cost reduction initiatives; and (vi) other factors, as described in the Company's filings with the Securities and Exchange Commission, including the detailed factors discussed under the heading "Risk Factors" in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2008. Therefore, the Company can give no assurance that any bid it submits to acquire Frontier will be successful or that any subsequent acquisition will be completed. www.southwest.com Media Please Contact: Public Relations at 214/792-4847
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Please offer Southwest Airlines Service in Grand Rapids, MI. Our daughter lives in San Diego, CA and we would love to be able to visit eachother more often if you offered flights between the two cities.
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can you take a knife on a plane if it is in your luggage(not your carry-on)??
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By Pink Rivera / El Paso Times EL PASO -- The El Paso Zoo's newest resident is no bigger than 5 inches, but it can shoot blood out of its eye. It's classified as a threatened species in Texas, even though it is the state's official lizard. Meet the the horny toad, or horned frog, officially known as the Texas horned lizard. Its status as a threatened reptile means that if anyone attempts to sell it or keep it as a pet, the person would be fined at least $500, said Griselda Martinez, the El Paso Zoo collections supervisor. to read more, visit: http://www.elpasotimes.com/news/ci_12916341?source=rss/news/ci_12916341?source=rss
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Tonight on NBC, families participate in a challenge onboard a Southwest Airlines aircraft, getting the aircraft ready for takeoff in a short amount of time. The winning family receives a trip on Southwest Airlines to a relaxing resort spa. Tune in to your NBC affiliate to watch the Southwest integration!
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Great job, Ginger!
xoxo,
CCB
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To see a clip of Christi Day being interviewed about @southwestair and daily deals in DFW, visit: http://cbs11tv.com/video/?id=44577@ktvt.dayport.com
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Airline Business magazine awarded Southwest Airlines with a 2009 Airline Strategy Award in the Finance category. CFO Laura Wright accepted the award on Southwest’s behalf at a recent ceremony in London. This award was designed to recognize excellence in financial Leadership and establishing a successful financial future. Airline Business recognized Laura for setting out a financial strategy and seeing it through to success. The judges of the awards commented that, “Southwest has done good things on their balance sheet and moved quickly in a tough market to build and preserve cash, which positions the airline to compete more effectively. They are consistently a leader in strategic investing.” to learn more, visit: http://www.strategyawards.com/
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I LOVE SEOLF-SERVICE !!!!!!!!!!!!!!!!!!!!!GREAT GREAT.
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Look for a piece about :15 minutes in that will show how Southwest Airlines uses Twitter with great acclaim--the piece will profile the voice of @southwestair: Christi Day.
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