I have been a long time Loyal SWA passenger,I just heard about your latest fee plan.
I think that is very unfair to change the check -in process.
You claim to have no HIDDEN FEES what do you call charging 10$$ for early check-in.
Southwest is changing and not for the better. Your airline is starting to become like all the other Airlines.
Stick To low cost airfares,no frills traveling, this is what made your airlines succsessful
I am a business travel who flies almost every week on Southwest, I have driven 3or 4 hours out of my way to fly SWA ,just because you don't service the cities I need to fly to.
Don't make too many changes,LOYAL Customers may look elsewhere for their travel needs.
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