10-13-2017
01:30 PM
10-13-2017
01:30 PM
I understand that may result in better odds of finding seats together, however that still ignores the fact (and a common scenario) that a family who happen to have a 6 year old (lets say they are a family of 5 or 6) but are not A-listers, will get to board before me or right after me, will not have needed to spend the extra dollars for Early Checkin, and will get to find seats next to each other. Are you SWA employee - "TheMiddleSeat"?
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10-13-2017
01:19 PM
10-13-2017
01:19 PM
I hope you or whoever else is moderating will review my post below. There is a serious deficiency in the "family boarding" process that I think SWA needs to address. SWA does a lot of things right, but this "6 and under" business does not work.
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I agree with most of these posts, but want to add that SWA has not thought this out well in combination with its family boarding process. I am an A-Lister and Companion Pass holder, and now that my children are getting older, I presumably would not qualify for family boarding. However, I wouldn't conceivably board an aircraft with an A boarding pass and leave my 10 or 12 year old waiting in the boarding area for their "C" pass to get on - a) I am not supposed to save seats, and b) if I follow SWA's guidelines and wait to get on with my son when they board in the C group, we wont be able to get two seats together anyways because only middle seats are left! And like another poster said - why should I be punished like this when I am a companion pass holder or an A-Lister to begin with? It doesnt make sense. I fly twice a month and know how this drill goes! either SWA needs to expand family boarding to more reasonable limits (not just "6 year olds" and under). I think SWA should go to seat reservations and just open up reservations earlier to A-Listers or something similar.
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