Well this will be great if I could just log onto Southwest.com? HELP -- I can't review flight information on line anymore, I can't book a flight anymore, I can't check in anymore, I can't do anything in Southwest.com anymore? I love flying Southwest and would really enjoy Wi-Fi in the air, but I can't get into the air, if I can't log onto your website. Have you done something to your website in the past month? Can someone help me? Your website just runs and runs and won't load. HELP? I have Windows Vista Operating System, and this is the ONLY website I can't load? What's up? Please provide some support and advise. And, your 800 number is not friendly--always waiting for 15 minutes or more, and your "customer service" employees are not equipped to answer IT questions anyway. I need someone from your IT department to help me? What do I do to get your software to load properly.
HELP!
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Dear Mr. Kelley. HELP -- please play a song for me? I can't log onto your southwest airlines website anymore? I need for you to get someone in your IT department to help me? For about a month now, I can't log onto your website? It just runs and runs. It is the ONLY website I cannot get access? Did you update your website within the last month? If so, what do I do to get your software to load properly. I can't review flight information on line anymore, I can't book a flight anymore, I can't check in anymore, I can't do anything? And, your 800 number is not friendly--always waiting for 15 minutes or more, and your "customer service" employees are not equipped to answer IT questions. Can you strum your way to your IT department and have someone call me ASAP? contact information: rcpav at 412-787-5094 I love flying Southwest, but I am having trouble. I don't have trouble on my work computer. I'm thinking your website is not compatible with Windows Vista? But, I did not have this trouble a month ago? WHAT's UP? HELP!
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09-23-2009
08:15 AM
6 Loves
I love that Southwest has a need for Speed. I really enjoy flying Southwest. However, I have a "need for speed" on your website. I cannot log onto your website anymore and it is almost impossible to call Southwest and book a flight these days. Can someone at Southwest help? What have you done in the past month? I use to be able to log onto your website instantly, and now I can't?
What is happening? Have you updated your website and it isn't compatible with Windows Vista Operating System anymore? This has been happening for about a month now. I don't know what to do, It took two hours to load your website, and another 30 minutes to log into Book a Flight and then I was frozen. It seems to be having trouble loading a picture or two? After the two hours, I only got 1/2 your picture loaded. I went to my HP representative and they can't understand it either. Yours is the only website this happens with. So, my tools are all working.
Please help Southwest,
from "Need for Speed" Customer
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09-23-2009
12:25 AM
3 Loves
I am having difficulty logging onto southwest website? I never had difficulty before about a month ago? I have been and still using Windows Vista. I have asked for on-line help but no-one seems to be able to figure this out? Is anyone else having this same problem that can help me?
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