10-31-2017
02:07 PM
Yes, this needs attention from their I.T. people. This issue IS NOT SOLVED!
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10-31-2017
02:01 PM
1 Love
My wife and I have had TT #s for years. Suddenly, last year my # stopped showing up on any of my boarding passes. No changes were made to account. Have tried every suggestion from SWA adivisors to no avail. The numbers have always been in my profile but they now will not transfer to boarding passes. IT IS NOT a TSA thing. This is a SOUTHWEST thing. THIS ISSUE IS NOT RESOLVED contrary to some of the lables from moderators. I an not alone with this issue. Mods, please read all the comments from others having the same issues. Please have your I.T. people correct the problem. I will be writing letters up the chain in SWA in the near future. If that doesn't help, I will enlist help on social media. I have loved most everything about SWA for years, but this is very frustrating.
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