10-31-2019
12:00 PM
No, I never cancelled any flights, I changed them to the exact same flight to get the reduction. I already knew how to look up unused travel funds and it shows all of them with the exact same confirmation number. I have spoken to SW and hopefully we have a resolution, but I won't know until the day after my returning flight.
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10-30-2019
11:43 AM
I called them at the 1-800-435-9792 number and they said there is nothing they can do.
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10-30-2019
11:42 AM
Exactly what I told them. But, they still claim that is seven forms of payment.
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10-30-2019
11:05 AM
I have over $200 in unused travel funds and they are from the airfare price dropping seven different times. I just tried to make a reservation using these funds and they are saying I can only use two methods of payments and that would be seven methods of payments. Has anyone ever ran into this and is there a way around it? This is very frustrating considering I only fly twice a year and will never use those funds before they expire. Thanks for any help anyone can give me.
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